There to be lots of arguing within ours guild, but in the end the whaleswho had added the most had the last say, and also we refunded ourthree completionist packages, originally purchased in ~ $15k each, so $45ktotal refund. Us sidelined plenty of other great games and also commercialopportunities wait for Star Citizen, yet in the end we can"t wait anylonger, and also a new generation is joining additionally who have actually absolutely nointerest. The final straw was evidence presented the committee that ChrisRoberts blatantly lying, we don"t mind the delays but couldn"t handlethe lies anymore, and also it left united state wondering what rather he is knowinglylying about.

You are watching: Black desert online 14 days right of withdrawal am fairly skeptical however according to the subject it has been verified, impressive amount to get refunded.

Turrican187 Member UncommonPosts: 787

For the EU it"s law.You have the right to refund every digital acquisition as lengthy as the product has not to be finished, is functioning as advertised or has actually not been downloaded.
It"s not fairly as such, the thing around refund state to be enforceable in regards to law, it"s that the players need to be notified with one acceptable degree of clarity and also accept update terms.Just watch BDO, they have actually astrict refund plan that also revokes your ideal to refund in 14 job (period by law):"I to be hereby requesting to access and play black Desert Online and acknowledge that i am as such waiving mine 14 day best of withdrawal".Say if CIG update an policy where if you are toplay the game you have to specifically waive that appropriate (independent of the moment from backing), climate it is something solid,changing and also enforcing state without that wouldn"t work.
You can waive far the 14 days due to the fact that this is not part of the EU regulation on digital products, the 14 days are for virtual purchases of physics goods and cannot be waived away.A TOS can never overwrite the present law of a country.Steam mentions clear in their TOS that the 14 days and 2 hours of testing they offer extends the present EU regulation for client satisfaction.
Guarantees and also returns

Under EU rules, atrader have to repair, replace, alleviate the price or offer you a refundif items you bought turn out to it is in faulty or perform not look or job-related as advertised.

If girlfriend bought agood or a business online or external of a shop(by telephone, mail order, indigenous a door-to-door salesperson), you additionally have the ideal to cancel and also return your order within 14 days, for any reason and also with no justification.

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14 days come cancel and also return purchases made exterior shops (online, by phone or letter order)

In the EUyou have actually the appropriate toreturn these purchases in ~ 14 days because that a complete refund. You deserve to do sofor any kind of reason– even if you simply changed your mind.

The14-day "cooling off" duration does no apply, amongst others, to:

plane and train tickets, and concert tickets, hotel bookings, vehicle rental reservations and catering solutions for specific datesgoods and also drinks ceded to you by constant delivery – because that example shipment by a milkman.goods made come order or clearly personalised – such together a tailor-made suitsealed audio, video clip or computer system software, such together DVDs, i m sorry you have actually unsealed upon digital content, if you have already started downloading or streaming itgoods bought from a private individual quite than a company